Privacy

Privacy Policy

This Privacy Policy outlines how Suportor.com collects, uses, and protects the personal data of its users. Suportor.com is committed to complying with the European General Data Protection Regulation (GDPR) and ensuring transparency in the processing of user information.

1. Information We Collect

Suportor.com collects the following types of personal data:

  • Identification data: Name, email address, and contact details.
  • Financial data: Payment details provided by Stripe and PayPal for payment processing.
  • Technical data: IP addresses, browser type, time zone, and device type (desktop, mobile).
  • Cookies: Information about your navigation on the site, used to improve user experience and personalize content.
2. How We Collect Data

Data is collected in the following ways:

  • When you create an account on the platform.
  • When you make payments or donations through Stripe or PayPal.
  • When you interact with our site (through cookies and analytics).
3. Purpose of Data Processing

Suportor.com uses personal data for the following purposes:

  • Account management: Creating and maintaining supporter and creator accounts.
  • Payment processing: Facilitating financial transactions via Stripe and PayPal.
  • Improving user experience: Analyzing navigation data to optimize the platform's functionality.
4. Data Sharing

Suportor.com does not sell or rent personal data to third parties. Data is only shared with:

  • Payment processors: Stripe and PayPal, which have their own privacy policies.
  • Legal authorities: When required by law or to prevent fraud.
5. User Rights

In accordance with GDPR, users have the following rights:

  • Right of access: To request a copy of the personal data we hold.
  • Right to rectification: To correct inaccurate or incomplete data.
  • Right to erasure: To request the deletion of data, with certain legal exceptions.
  • Right to restrict processing: To limit the processing of personal data in specific circumstances.
  • Right to data portability: To receive data in a structured format and transfer it to another provider.
6. Data Security

Suportor.com implements technical and organizational measures to protect data from unauthorized access, loss, or destruction. Financial data is encrypted and processed exclusively through certified payment partners.

7. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on the website and communicated to users.

8. Contact

For any questions or requests regarding personal data, you can contact us at the contact page.

 

This policy is aligned with GDPR regulations and adheres to recommendations for personal data collection and processing on online platforms​