Terms of Service
Terms and Conditions for Suportor.com
These Terms and Conditions ("Terms") govern the use of Suportor.com, a platform dedicated to supporting content creators. By using our site, you agree to be bound by these Terms. Please read the following information carefully before using our services.
1. Definitions
- Suportor.com: The online platform facilitating financial support for content creators through subscriptions or one-time donations.
- Creator: A user who publishes and offers exclusive content to their supporters.
- Supporter: A user who financially contributes to creators on Suportor.com.
To use Suportor.com, you must be at least 18 years old or have parental consent if you are a minor. Users must provide accurate and complete information when creating their accounts. You are responsible for securing your account and actions taken through it.
3. Account Creation and ManagementAccounts are personal and non-transferable. Users are obligated to maintain the security of their login information. If you suspect unauthorized access to your account, please contact us immediately.
4. Payment ProcessingPayments on Suportor.com are processed via Stripe and PayPal. These services have their own terms and conditions, which users must accept to complete transactions on the platform. Payment processing fees are approximately 2.9% + $0.30 per transaction, and additional fees may apply for international transactions.
5. Refund PolicyWe do not offer refunds for payments made, except as required by Romanian law. If there are technical issues or payment errors, users can contact our support team for assistance.
6. Copyright and Intellectual PropertyContent posted by creators on Suportor.com is protected by copyright. Creators retain all rights to their content, and users may not distribute, copy, or use the materials without express permission from the creators.
7. User ResponsibilitiesUsers must comply with all applicable laws and regulations when using Suportor.com. Any abusive use of the platform, including violations of intellectual property rights or unauthorized use of accounts, will result in suspension or termination of the involved accounts.
8. Privacy PolicySuportor.com collects and processes user data in accordance with GDPR regulations. Financial information is shared with Stripe and PayPal for payment processing, in line with their privacy policies.
9. Modifications to TermsWe reserve the right to modify these Terms periodically. Any changes will be communicated to users via email or notifications on the platform. Continued use of Suportor.com following such modifications will constitute acceptance of the new Terms.
10. JurisdictionThese Terms are governed by the laws of Romania. Any disputes related to these Terms will be resolved by the competent courts in Romania.
Contact
For any questions or assistance, please contact us at the contact page.